Style and Methods
We believe in the value of conversation. Without exception, conversations form the context of our work.
Conversations, almost by definition, open up possibility. This understanding is neatly summarised by R.S. Peters in 'What is an educational process?':
"Conversation is not structured like a discussion group in terms of one form of thought ... The point is to create a common world to which all bring their distinctive contributions. By participating in such a shared experience much is learnt, though no one sets out to teach anyone anything. And one of the things that is learnt is to see the world from the viewpoint of another whose perspective is very different. To be able to take an active part in a real conversation is, of course, an achievement .... A vast amount of learning all through life takes place in such informal situations."
'The Concept of Education' published 1967 by Routledge & Kegan Paul.
But conversation alone is not sufficient. In addition, Common Knowledge deploys the range of methods one would expect:
- review of documentation
- quantitative and qualitative evaluation methodologies
- questionnaires
- interviews
- workshops
- briefing papers.
The consultant's role is not to provide easy answers. Our purpose is to provoke an understanding of problems, and stimulate a discovery of solutions, from within the organisation itself: something created by and belonging to the people involved.